Score points with Wedel
A loyalty program merging two brands – PAYBACK and Wedel.
KLIENT
PAYBACK
ZAKRES PRAC
Web development, UX/UI & Graphic design
WYKORZYSTANE TECHNOLOGIE
PHP, HTML, CSS
DATA
February 2016
The challenge
Our aim was to create a loyalty program connecting two well-known brands, Wedel and PAYBACK, in order to enable the users to combine points from both systems. It was created for all shops which sell Wedel products – thanks to the connection with PAYBACK’s API, it was possible to add points from those products to the ones collected in the PAYBACK program. It then made it easier to exchange them for rewards.
The system
Our system had several levels of access, including those for the administrator, sales representatives, and users. We’ve also created a website, loyalty cards, and email template. The whole campaign was enriched by the presence of Warrgor, who fitted very well into Wedel’s communication strategy.
The result
Wargorr became incredibly popular. More than 1500 shops (75% of all invited locations) joined the program since its launch. Altogether, the users collected more than 100,000 points.
As a Product Owner in this project, I was the link between the client and our team. It was a pleasure to work on, especially because of an interesting approach to using PAYBACK points in a B2B setting. It was nice to see how well the system performed and how many points were collected.
- Anka
Digital Media Manager
poznaj zespół
Karol Bilski
Senior Graphic Designer
Ekspert od User Experience. Nawet najbardziej rozbudowany system zaprojektuje tak, że nigdy się w nim nie zgubicie, a w dodatku będzie naprawdę ładny. Hobbystycznie programuje, żeby ułatwić sobie życie. Lubi grać w planszowe Carcassone, ale nie lubi podliczać punktów, dlatego stworzył do tego własną aplikację mobilną. Zawsze spokojny i opanowany.